In 1991 Custom Benefit Administrators was established to meet a growing need by employers who self fund their employee benefit plans, for personalized and responsive customer service, while still offering a full range of benefit administration services.
This emphasis on outstanding service has enabled CBA to grow well beyond its original staff of one employee servicing one employer group. To keep true to our mission, a specific claims examiner handles every aspect of your company’s medical, dental and vision claim process. The person who performs the claims paying service is the same person answering your telephone and internet inquiries. This assures you that your questions are answered by someone who knows you, your members and your health plan.